Implementing E-Government Act
This article emphasizes on strategies to make sure that E-Goverment act is implemented and maintained. Research was done from Lexis-Nexis as the source.
As stated by Mark W. Everson, Deputy Director for Management Office of OMB, the core e-government strategy should focus on –
– Simplifying delivery of services to citizens
– Eliminating layers of government management
– Making it possible for citizens, businesses, other levels of government and federal employees to find information and get services easily from the Federal government
– Simplifying agencies’ business processes and reducing costs through integrating and eliminating redundant systems
– Enabling achievement of the other elements of the President’s Management Agenda
– Streamlining government operations to guarantee rapid response to citizen needs.
The 4 core focus areas of e-government strategy that interested me are as follows –
a. Individual – Means, citizens should be able to find the government information or use the government service instantly. The strategy should be to create single -point of access portals.
b. Business – Core focus should be on automating various ways that government interact with business entities. This reduces burden on businesses.
c. Intergovernmental – Means, focus on improving ways of sharing information among federal, state government departments, targeting administrative savings.
d. Re-engineering – Considering redesigning of existing internal processes to reduce cost for agency administration. Focusing on areas such as supply chain management, financial management, knowledge management will improve work-flow efficiency, employee satisfaction and retention and reduce work-trails.